Yes. We operate 24 hours 7 days a week, all through the year.

Yes. The prices are fixed for pre booked transfers. But if there are any additional drop offs, pickups or diversions there will be additional charges.

No. We operate a strict no smoking policy in all our vehicles.

Our driver will wait in the arrival hall with your name card usually by the airport information desk.

We recommend booking at least 12 to 24 hours in advance, especially for airport transfers, early-morning collections, late-night journeys, larger vehicles, and wheelchair-accessible transport.

Yes. You can pre-book your taxi for a chosen date and collection time. Advance booking is particularly useful for flights, train journeys, business meetings, appointments, and special events.

Airport parking, waiting time, terminal access, and drop-off charges may be added separately depending on the airport and booking conditions. Any applicable costs should be confirmed when arranging your journey.

Burnham Cars accepts major credit and debit cards through secure in-car card payment machines.

Cash payments are accepted. You can confirm your preferred payment method when making the booking.

We offer live GPS tracking through the Burnham Cars app, available on Android and iOS, allowing you to follow your driver's progress towards the collection point.

Burnham Cars drivers are fully licensed, DBS-checked local road experts.

All Burnham Cars vehicles are fully licensed and insured for taxi or private hire passenger transport.

Our airport transfer service covers Heathrow Airport, Gatwick Airport, Luton Airport, Stansted Airport, London City Airport, Southend Airport, and other UK airports by arrangement.

We provide 24/7 private transfers to and from Heathrow Airport, including Terminals 2, 3, 4, and 5.

Yes. We use the flight number provided during booking to monitor scheduled arrival information. Collection times can be adjusted when a flight arrives early or is delayed.

Your driver's collection schedule can be adjusted according to the latest available flight information. Airport waiting and parking conditions may still apply, so these should be confirmed when booking.

A meet-and-greet service is available for airport collections. Your driver will wait in the arrivals hall with a nameplate, typically near the designated terminal meeting point or information desk.

Burnham Cars airport transfers are private, point-to-point journeys. You will not be required to share the vehicle with unrelated passengers.

Our drivers can assist with loading and unloading suitcases and other luggage where practical.