Driver Imran was excellent. Cannot praise the service enough. Will certainly use Burnham Cars again

Sajid picked me up from Heathrow and kept me updated on his arrival, car park, row etc so it was very easy to find him. Drive home was good and safe and he was helpful with providing a receipt and made my entire journey smooth snd nice. Especially as its was needed after a hectic day. Thank you very much Sajid.

Avoid - the customer service was aweful and rude to me today.I believe the customer service lady does not fit for doing her job - not recommending. I ordered taxi to pick up 30min after landing time. My flight was landed at LHR at 19:38, 3min late (see screen shot). I even called Burnham car at 19:44 to tell them the flight was late and just landed. The driver picked us up and left the car park at 20:02, less than 30min from the landing time; however the parking fee is £12.40 for 45min. Burnham car insisted the landing time is 19:15 so I need to pay for the full paring fee PLUS the driver's wating time, and asked me to claim the parking fee back from the airflight company, which is completely unreasonable and ridiculous. The customer service lady on the phone was also very stubbon and did not listen to my words and perspective. She insisted what she saw on her system was 19:15 landing time, and even said very rudely "you are wrong". The driver was arrogant and seems to be the only one knows how to order a taxi. Really frustrated and disappointed service and experience

SAJID quick and reliable my guy

Driver John has been excellent for us this week- professional. very punctual, reliable and friendly- Burnham Cars are an excellent cab company and the ladies in the office- Gill & Tina are brilliant- very accommodating and flexible- all round would highly recommend. Thankyou all so much.

Nice,clean service and punctual..

Professional, never late, always great prices. Excellent idea using contact less payments, much less hassle.

been using burnham cars now for over 7 months drivers are always professional always on time the past 2 months I have had a regular driver 35 which has given fantastic customer service and professional All The Time Having A Friendly Face That Talks To You Makes You Laugh Is What A Taxi Ride Is All About And He Does That 100 % Car Always Clean And Tidy